Shipping policy
Processing Time: We strive to process and ship your order within 1-3 business days after payment is received.
Shipping Methods & Delivery Times: We offer shipping though Fed-Ex, UPS, and USPS. We also offer expedited shipping options for an additional fee, with faster delivery times.
Shipping Costs: Shipping costs are calculated at checkout based on the weight and destination of your order.
International Shipping: We ship internationally to many countries. However, please be aware that you may be responsible for any customs duties, taxes, or fees imposed by your country. We are not responsible for any delays caused by customs.
Tracking Information: Once your order has shipped, you will receive a tracking number via email. You can track your order on the carrier's website.
Returns and Exchanges: We accept returns within 14 days of delivery for a full refund, provided the item is unused and in its original packaging. Return shipping costs are the responsibility of the customer, unless the item is defective or damaged.
Lost or Damaged Orders: If your order is lost or damaged in transit, please contact us within 2 days of the expected delivery date. We will investigate the issue and work with you to resolve it.
Potential Service Interruptions: Due to unforeseen circumstances, such as natural disasters or global shipping disruptions, there may be delays in processing or shipping your order. We will do our best to keep you informed of any potential delays.
